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Reliable, secure, and sovereign by design.

Built in Switzerland, Hanya combines enterprise reliability, strict tenant isolation, European cloud hosting, and data sovereignty you can trust.

Secure European operations office overlooking Lake Geneva

24/7 Technical Support

Integrated ticket system and round-the-clock expert assistance.

Support is built directly into Hanya. With our integrated ticketing and support system, participants, coaches, and administrators can submit inquiries, track issue resolution, and receive fast technical guidance without leaving the platform. Backed by dedicated engineering teams, we guarantee 24/7 responsiveness and dependable operational continuity.

Integrated 24/7 technical support and ticketing system

State-of-the-Art Logging & Monitoring

Real-time telemetry and anomaly detection powered by Prometheus and Grafana.

Enterprise reliability demands deep, continuous observability. Hanya integrates cutting-edge Prometheus metric collection and Grafana visualization dashboards to monitor tenant health, API latencies, server uptime, and resource allocation in real time — supported by automated incident alerting and rigorous SLA guarantees.

Real-time Prometheus and Grafana metrics and observability dashboard

Security

Security architecture

Tenant isolation, role-based access, and compliance controls.

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Hosting

European infrastructure

Sovereign cloud deployments and data center locations.

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